All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. Kiss & Cry Angels is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required,’ please contact firstname.lastname@example.org prior to placing your order, so that we may make arrangements in advance.
For all qualifying U.S. orders, we'll ship with Priority Mail from USPS. Once it is shipped, in most cases, you should expect the transition time to be about 2 to 3 business days.
For Canadian customers, we offer both International Priority Mail and much more economical First Class Mail. However, with First Class, please do understand that it could take up to 4 weeks to be delivered to you..
For other international orders, we can only offer International Priority Mail at this time, mainly due to the repeated delivery problems in the past. Additional taxes and duties assessed by customs are the responsiblity of the client. Kiss & Cry Angels has no control over the fees charged and will not be responsible for any damages or lost packages once they leave the U.S. territory. If you need additional information regarding taxes and duties, please contact your local customs office.
Unfortunately, we no longer ship to addresses in Mexico as we have faced too many problems there. We apologize for your inconvenience.
Please note that the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon various elements, including weather and holiday schedules.
These shipping terms are accepted by you by placing an order with us.
|Based on Pre-Tax Total (All in USD)|
|$0 - 50||$51 - 100||$101 & up|
|U.S. - Priority Mail||FREE||FREE||FREE|
|Canada - First Class**||$16.00||$20.00||$24.00|
|Canada - Priority Mail||$28.00||$33.00||$37.00|
|Other Int'l - Priority Mail||$42.00||$46.00||$50.00|
|**The delivery time could be up to 4 weeks.|
We hope you will love the purchase but we do understand that sometimes things could just turn out a little different from what you expected. If that's the case, you may return that item as long as it is in a completely unused condition within 30 days from the purchase date for:
• an exchange for a different color or style
• a full refund, minus the original shipping fee we charged for
Either way, please understand that you will be fully responsible for the returning of the item, meaning we will not process the exchange or refund until we receive the item back in an acceptable condition. Therefore, you might want to consider buying the insurance for the full value of the item.
Regardless, please contact us as soon as you know you'd like to return your purchase.